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As all items are hand crafted, we do not take items back for a return of cash.
I am happy to do reasonable repairs on items that are defective or break within the first year of use. This will not include: Items that are dropped or otherwise mistreated; items that go through the washer and/or the dryer; items that have been subjected to unusual circumstance… say if you chose to throw your sun catcher of the Chrysler Building.
Please contact me and we can discuss the best way to arrange a repair.
Custom Work / Personalization / Commissioned Work
If the item is priced at or above $25, full payment will be required prior to creation or personalization. If the item is under $25, a 50% deposit will be required at the time of order.
On very rare occasions I have been known to make exceptions to this rule. If you have an unusual circumstance, please send me an email.
We are happy to donate items for fund raising raffles et al. Determinations regarding donations will be made by the owner (that’s me – Tiffany). If you have a request for a specific item, or type of item, please indicate this in your email.